Here are some common questions we have received from PlusTab users:
1. It doesn't seem to be saving that much faster than previous versions.
Be sure you are using Excel 2007 sp2 or higher (or Excel 2010). Do your Windows/Microsoft Updates for Office. SP2 makes the file save much quicker.
If you are using the Excel 2003 version, it is faster than previous versions, just not as quick as the 2007/2010 version.
2. Does it work on Macs?
Sorry, not it does not--not even in Excel 2011 for Mac.
You need to use bootcamp and Windows XP/Vista/7 and Excel 2010, 2007 or 2003 for Windows.
3. Does it work on Excel 2010?
Yes. It works fine in Excel 2010; indeed, that is the primary program we use it on.
4. Can I still edit the spreadsheets directly?
Advanced users can edit the spreadsheets as noted in the sheet for advanced users in the program. However, if you unhide spreadsheets and play with them, you are likely to cause errors.
NOTE: IF YOU EDIT THE SPREADSHEETS without following the guidelines for advanced users--YOU WILL CAUSE THE PROGRAM TO STOP RUNNING.
5. Can I use an older version of the software?
NO--YOU SHOULD USE VERSION 2.3 OR HIGHER. It already has the kinks worked out of it; over 190 revisions and improvements have been made to the program since the release of Version 2.0.
Earlier editions are no longer supported (as in, we really can't help you with it anymore). Version 2.3 is faster, has many, many more features and many less bugs (the bugs are almost entirely unusual situations). WE STRONGLY RECOMMEND YOU MAKE SURE YOU ARE USING VERSION 2.3 OR HIGHER. The version number is located on the Start Page in the lower right.
6. Why do I need to adjust my macro settings?
PlusTab is built through a series of compex macros programmed in visual basic for applications. You must enable macros when you open up the PlusTab excel file in order for the program to work.
7. Why do I need to install the Chilkat Email Software?
Because the program looks for that file when you do most functions. When it cannot find it, it will give you error messages.
8. Is the program really free?
Yes. There is no cost to download and use the program. You will need a copy of Microsoft Excel 2010, 2007 or 2003.
9. Can I use forensicstournament.net and download the file from there?
FIRST, DOWNLOAD THE ENTRIES
--Log into forensicstournament.net
--click tournaments at the top of the page
--click the info link for your tournament
--click the admin link at the top of the page
--click the Entries tab
--click the plustab format
--check the divisions you want to download
SECOND--OPEN PLUS TAB
click the "import data" button
click import forensicstournament.net file button
in the dialogue box, find your file and click open
it will import the file and take you to the tournament
--change the names of the divisions and settings to what you want
and you are ready to go
10. Can I use tabroom.com download the file from there?
Sorry, not at this time.
11. Can I use the program with info downloaded from Joy of Tournaments?
Sorry, Joy of Tournament is not supported.
12. What if I have a problem using the program?
EMAIL THE SPREADSHEET WITH THE PROBLEM TO Jim Hanson at email@example.com
Explain the problem in the email.
Normally, Jim responds to emails within an hour or two except before 10:00am Pacific Coast Time.